Professionalism isn’t automatically conferred when you secure a position at an accounting firm. It’s not something you frame and hang on a wall; it’s who you are 24/7, and you must earn the title every day. But what does professionalism mean and what marks an individual as a genuine professional? How can you develop the professional traits, habits and attitudes that will help you work more productively, create better relationships, reduce misunderstandings and propel professional success?
Look and Act Like a Professional
Personal Development - 1 hour
- Strive to make a good impression
- Avoid complacency, arrogance and greed
- Deal with stress effectively
- Set a positive example
- Commit to a course of action
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Be a Great Team Player
Personal Development - 1 hour
- Show respect for others
- Recognize others’ efforts
- Strive to help team members be successful
- Follow through on team assignments
- Commit to a course of action
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Show Commitment to Key Endeavors
Personal Development - 1 hour
- Commit to the strategic direction of the firm and local office
- Exhibit spirited commitment rather than grudging compliance
- Strive to understand what’s expected of you and do it
- Set a good example
- Commit to a course of action
Leave Clients Eager to Work with You Again
Personal Development - 1 hour
- Find ways to add value with every interaction
- Show your clients you really care about them
- Make every interaction a fact‐finding mission
- Find ways to improve the services of the firm
- Commit to a course of action
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Develop Others around You
Personal Development - 1 hour
- Take an interest in those you work with
- Find ways to transfer knowledge, expertise and talents
- Capitalize on teaching opportunities
- Find ways to build success in others around you
- Commit to a course of action
Be Accountable and Responsible
Personal Development - 1 hour
- Be a good steward of firm resources
- Take personal responsibility for engagement budgets
- Practice the principles of self‐accountability
- Share your thoughts and ideas
- Commit to a course of action
Get Better Every Year
Personal Development - 1 hour
- Develop a plan to improve your ability to add value every year
- Manage both your billable and investment time
- Continually improve your technical, marketing and client service skills
- Stretch yourself and grow in all areas
- Commit to a course of action
Avoid the Barriers to Professionalism
Personal Development - 1 hour
- Handle mistakes well
- Be a problem solver rather than a problem pointer‐outer
- Show humility
- Don’t throw temper tantrums
- Commit to a course of action
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